What Should Be Done if There is a Delay in Income Tax Refund in India

What Should Be Done if There is a Delay in Income Tax Refund in India

Receiving an income tax refund is a welcome relief for taxpayers, but sometimes, the refund process can be delayed, causing frustration and concern. If you’re experiencing a delay in your income tax refund in India, there are several steps you can take to understand the cause and expedite the process. This article outlines the actions you should take if your income tax refund is delayed.

  1. Check the Status of Your Refund

The first step is to check the status of your income tax refund online. The Income Tax Department of India provides an easy way to track the status of your refund through the following methods:

  • Income Tax e-Filing Portal:
  • Log in to the Income Tax e-Filing portal.
  • Go to ‘My Account’ and click on ‘Refund/Demand Status’.
  • Enter your Permanent Account Number (PAN) and select the assessment year.
  • The portal will display the status of your refund.
  • TIN NSDL Website:
  • Visit the TIN NSDL website.
  • Enter your PAN and select the assessment year.
  • The status of your refund will be displayed.
  1. Verify Your Bank Account Details

Ensure that the bank account details provided in your income tax return (ITR) are correct. Any discrepancies in the account number or IFSC code can lead to delays in processing the refund. You can verify and update your bank account details on the Income Tax e-Filing portal.

  1. Check for Errors in Your ITR

Errors in your filed ITR can cause delays in the refund process. Common errors include:

  • Incorrect PAN or bank account details.
  • Mismatch between TDS (Tax Deducted at Source) details and Form 26AS.
  • Discrepancies in income or deduction claims.

If you find any errors, you can file a revised return to correct them. Ensure that the revised return is filed within the prescribed time limit.

  1. Respond to Notices from the Income Tax Department

Sometimes, the Income Tax Department may issue notices for additional information or clarification. If you receive any such notice, respond promptly and provide the required details. Failure to respond to notices can delay the refund process.

  1. Contact the Income Tax Department

If your refund is delayed despite everything being in order, you can contact the Income Tax Department directly:

  • Call the CPC (Centralized Processing Centre) Bengaluru: The helpline number is 1800-103-4455 or 1800-425-2229.
  • Email the CPC: You can send an email to cpc@incometaxindia.gov.in with your query and relevant details.
  • Visit the Assessing Officer (AO): If you prefer a face-to-face interaction, you can visit your local Income Tax Office and meet with your Assessing Officer to discuss the delay.
  1. File a Grievance

If your refund is still delayed and you haven’t received satisfactory responses, you can file a grievance with the Income Tax Department:

  • Log in to the Income Tax e-Filing portal.
  • Go to ‘e-Nivaran’ under the ‘e-Filing’ menu.
  • Click on ‘Submit Grievance’ and provide the necessary details.

The Income Tax Department will review your grievance and take appropriate action to resolve the issue.

  1. Seek Professional Help

If the process seems overwhelming or if you’re unable to resolve the issue on your own, consider seeking help from a tax consultant or a Chartered Accountant. Professionals can provide expert advice and assistance in dealing with the Income Tax Department.


Delays in income tax refunds can be frustrating, but by following the steps outlined above, you can identify and address the causes of the delay. Keeping your tax records accurate, responding promptly to notices, and proactively checking your refund status can help ensure a smoother and faster refund process. If all else fails, don’t hesitate to seek professional assistance to resolve the issue efficiently.

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